Fourniresto

I bought a water boiler from their online store. It suddenly stopped working. We though it was damaged, instead it was only the overheating protection that in this model has to be manually reset (while in all our previous boilers this was handled automatically). At the beginning there was some misunderstanding with their after-selling support, and this, combined with some reviews I have read, made me seriously worry about the purchase I have made (considering water boilers are also essential for our activity). Later, they managed to provided us with the solution, and I am happy to have changed my idea about this seller, and to disagree with the reviews I have read. In the end, I am very satisfied with Fourniresto, and will keep it as a reference.

✓ Avis vérifié Google

if there is a 0 star then they deserve it :) bought a new machine, but I got one used full with scratches, it happens but you can't just ignore all of my messages, I filled their forms more than three times ... to get the same auto response asking to fill a new thing, it's a trap just run away ...

✓ Avis vérifié Google

Excellent service, I'm extremely satisfied with my purchase! The meet slicer is great, safe, easy to use, cuts everything possible! The delivery was very fast, the package safely packed, I can't ask for more. Sincere recommendation!

✓ Avis vérifié Google

I never write bad reviews as we all can make mistakes, but this time I'm being put into really big trouble by Fourniresto. I've changed my review from one star to four with a credit. My advice is to be much more active and fast in responses if you failed with something. If you are waiting for the answers from your supplier it's your own problem. I do not pay for your problems. I do not take anyone problems even for free. So we all should keep our problems to us and solve them, but not put them on the others. Just solve the problem for your customer with no delay. As I have quite a big loss now which won't be compensated. Your online customer service is in big need of upgrade as the person online looses the track after finishing the conversation and if there's no solution the person that already experiencing problem because of you needs to repeat all the nonsense again to another person and again and again. So that doesn't work at all. So I'd like to finish this in the positive way and wish you to improve your services and only happy customers.

✓ Avis vérifié Google

Excellent service. Delivered before expected date. Nice product and very efficient se4vice. Will buy again from Fourniresto. Keep going.

✓ Avis vérifié Google

super

✓ Avis vérifié Google

Où est ma commande ? Commande passée le 31/08, nous sommes le 22/09 et toujours rien reçu. Comment Fourniresto peut-il afficher une note de 4,8/5 sur Avis Vérifiés alors que sur Google les avis sont à 3,8/5 et sur Trustpilot seulement 1,6/5 ? Cet écart est incompréhensible et donne l’impression d’un sérieux manque de transparence. Attendre autant de temps sans aucune livraison est inacceptable.

✓ Avis vérifié Google

J’ai commandé des étagères en inox pour ma cuisine et je suis vraiment satisfait. Le produit correspond parfaitement à la description, la qualité est au rendez-vous et les dimensions sont conformes à ce qui était indiqué. La livraison a été rapide et sans souci. Franchement rien à dire, tout est parfait ! Merci à vous.

✓ Avis vérifié Google